Shipping policy
A. Order Processing & Dispatch
All orders are processed within 1–2 working days after payment confirmation.
Orders placed on Sundays or public holidays are processed on the next working day.
All orders are dispatched from our warehouse in India through registered courier partners.
B. India Shipping
We offer free shipping on all orders within India.
All prices shown on the KISCAY website are inclusive of applicable Indian taxes (GST).
Estimated delivery time within India is 5–7 working days after dispatch.
C. International Shipping Charges
International shipping charges are calculated based on cart value.
International orders are delivered within 10–15 working days after dispatch.
Cart Value (INR) Shipping Charges
₹0-₹1999 ₹800
₹2000-₹5000 ₹1000
₹5001-₹8000 ₹2000
₹8001-₹12000 ₹3000
₹12001-₹16000 ₹4000
₹16001-₹20000 ₹5000
₹20001-₹30000 ₹6000
₹30001 and Above Free shipping
D. Duties, Taxes & International Terms
Duties & taxes for international orders are not included in your order amount. These charges, if applicable, must be paid by the customer directly to the courier or customs authorities.
International orders are:
-
Prepaid only
E. Tracking, Delivery & Support
Once your order is shipped, tracking details will be shared via email or WhatsApp.
In the event of Non-Availability on Delivery, our delivery partners will attempt to deliver the package three times before returning it to us.
Please provide the complete and accurate shipping address, including zip code and a mobile number. This will help us deliver your order faster.
For any shipping-related queries, please contact: