Terms of service
OVERVIEW
This website is operated by KISCAY. Throughout the site, the terms “we”, “us” and “our” refer to KISCAY. By accessing our website, browsing its content, or purchasing products from us, you agree to engage with our services under the terms and conditions outlined herein.
KISCAY provides this website, along with all information, tools, products, and services available through it, subject to your acceptance of these Terms & Conditions including any additional policies, guidelines, or notices referenced or made available through this website.
By visiting our site and/or placing an order, you agree to be bound by these Terms & Conditions (“Terms of Service”, “Terms”), which apply to all users of the website, including but not limited to browsers, customers, vendors, merchants, and contributors of content. These Terms govern your use of the website and all transactions conducted through it.
Please review these Terms carefully before accessing or using our website. If you do not agree with any part of these Terms, you should refrain from using the website or services. Continued access to or use of the website following any updates or changes to these Terms constitutes your acceptance of those modifications.
KISCAY reserves the right to update, modify, or replace any portion of these Terms & Conditions at its sole discretion. The most current version will always be available on this page, and it is your responsibility to review it periodically to stay informed of any changes.
SECTION 1. Eligibility & Acceptance
By using this website, you confirm that you are at least the age of majority in your country or region of residence and are legally capable of entering into a binding agreement.
If you do not agree with any part of these Terms & Conditions, you must discontinue use of the website immediately.
SECTION 2. Products & Availability
All products displayed on the KISCAY website are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product details, pricing, or availability at any time without prior notice.
We make every effort to accurately display product descriptions, colors, sizing, and images. However, slight variations may occur due to lighting, photography, screen settings, or fabric characteristics. Such variations shall not be considered defects.
SECTION 3. Pricing & Charges
All prices listed on the website are subject to change without prior notice. Prices are displayed in the applicable currency and do not include shipping charges unless explicitly mentioned at checkout.
In the event of an incorrect price, typographical error, or technical issue, KISCAY reserves the right to cancel the order at any stage. Any amount paid will be refunded to the original method of payment.
SECTION 4. Orders & Payments
By placing an order, you agree that all information provided is accurate, complete, and current.
We accept multiple payment methods, including Cash on Delivery (COD). KISCAY reserves the right to refuse, cancel, or limit any order due to suspected fraud, incorrect customer information, repeated order refusals, or non-serviceable delivery locations.
Order confirmation does not guarantee acceptance of the order. We reserve the right to cancel orders at our sole discretion.
SECTION 5. Shipping & Delivery
KISCAY offers worldwide shipping.
Delivery timelines mentioned on the website are estimated and may vary due to factors beyond our control, including courier delays, customs clearance, weather conditions, or logistical constraints.
For international orders, customers are solely responsible for any customs duties, taxes, or import charges imposed by the destination country. KISCAY shall not be liable for delays or non-delivery due to customs-related issues.
SECTION 6. Returns & Exchanges
We offer returns within 24 hours and exchanges within 5 days from the date the parcel is received, subject to the following conditions:
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The product must be unused, unwashed, and unworn
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The product must be returned in its original condition
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Original tags must be intact and attached
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Products showing signs of wear, damage, stains, or alteration will not be accepted
Sale Items:
Sale items are eligible for return or exchange only if the product is received in the same condition as delivered, with original tags intact.
All returned items are subject to inspection upon receipt. Approval or rejection will be communicated after quality verification.
SECTION 7. Intellectual Property
All content available on this website, including but not limited to images, designs, text, logos, graphics, and layouts, is the exclusive property of KISCAY. Unauthorized reproduction, copying, distribution, or commercial use of any content without prior written permission is strictly prohibited.
SECTION 8. User Conduct
You agree not to:
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Misuse the website or disrupt its functionality
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Attempt unauthorized access to systems or data
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Engage in fraudulent activity, false claims, or abuse of services
Violation of these terms may result in suspension or permanent termination of access without prior notice.
SECTION 9. Limitation of Liability
To the maximum extent permitted by law, KISCAY shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products, including delays, loss of data, or loss of business opportunities.
SECTION 10. Indemnification
You agree to indemnify and hold harmless KISCAY, its owners, employees, and affiliates from any claims, damages, losses, liabilities, or expenses arising from your misuse of the website or violation of these Terms & Conditions.
SECTION 11. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat.
SECTION 12. Changes to Terms & Conditions
KISCAY reserves the right to update, modify, or replace any part of these Terms & Conditions at any time. Changes will take effect immediately upon posting on the website. Continued use of the website constitutes acceptance of the revised terms.
SECTION 13. Contact Information
For any questions, concerns, or clarifications regarding these Terms & Conditions, please contact us at:
Email: care@kiscaylabel.com
Brand Name: KISCAY
Location: Surat, Gujarat, India